Windows Computers, Apple Mac and Website, Networking I.T. Consulting Services; Residential & Businesses on Long Island NY

Remote Access Software

Call/Text: (631) 894-7450

Residential Services

It’s happened to all of us (even me), you open an attachment, you click on a link on a website and next thing you know, you are getting inundated with pop-ups, ads, programs telling you that your computer has all sorts of problems (then wants your credit card), or worse complete black out – your computer shuts down and when you go to turn it on, ‘No Operating System Found’ appears on the screen.

Now you’re in a panic, what do you do?

Call Cross Island Computers!

Cross Island Computers can come to your house to fix your Windows based PC or your Apple Mac and remove any unwanted intruders. We have the tools and the know-how to ensure your computer is operating at its absolute optimal performance and completely free from any of the boogiemen on the internet.

We also have the ability to remotely access your Windows PC or Apple Mac to diagnose and in many cases remove any and all unwanted software and malware! This option also $aves you money

Don’t have a problem with software or malware, but can’t get that newfangled wireless printer to work?

Don’t worry, we can handle it! Wireless printers can be incredibly frustrating to setup and once they are setup, there is no guarantee they will continue to work properly. But we will ensure they will always continue to work.

Make sure your neighbor isn’t ‘borrowing’ your internet connection.

We will make sure that your wireless network has the strongest possible security so that your neighborhood kid doesn’t download inappropriate things using your internet connection.

Bought a new computer but want to get the data off of your old one?

Not a problem! We can easily transfer all the data from your old Windows PC or Apple Mac to your new computer. We will also ensure that it is setup properly, has the latest updates and is secure.

My hard drive is making some weird sounds, what do I do?

It sounds like your hard drive is about to die. Or, if your are experiencing incredibly slow performance and files disappearing, then you are definitely walking down a scary path. However, we can take your hard drive and recover any of the critical data that you may need. This only works if the drive hasn’t experienced a physical failure.

My computer is just god awfully slow, what can I do?

No worries! We can run a complete diagnostics on your machine and clean up any unwanted or troublesome software. We may also recommend upgrading the memory or the hard drive to take full advantage of what your computer can do. If all else fails, the best option is to backup your data, wipe out the hard drive and re-install Windows or Mac OS; this is usually the best option and gives the most ‘bang for your buck’. If your computer is just too old, well, we won’t be ashamed to tell you such and that your money may be better spent upgrading to something newer. PCs and Laptops are incredibly inexpensive nowadays.

I just need TECH HELP!

Give us a call or text, day or night, week day or weekend, we can help with any and all Apple Mac, Windows PC and even mobile device questions. Technology can be frustrating, but we are here to help!

(631) 894-7450

Ok, Ok you convinced me! But how much is this going to cost?

Each case is different and of course it is less expensive for us to diagnose and repair (What we can) remotely. Not all issues can be resolved remotely and will require us to come to your home or pick-up your computer. However, just know that we are FAR LESS EXPENSIVE than any of our major competitors, and you will be dealing with somebody who is local and has a deep passion for all things technology. Your problems won’t go without a full explanation (if you haven’t already figured out we are quite verbose). Give us a call, explain your situation and we will be more than happy to give you an estimate.